All Purchases are Final Sale. For more information please review our policies page.
Where do you ship?
For now we only offer domestic shipping within the 50 states in the United States of America. For International Orders, please use the ETSY shop.
When do you ship?
Parcels for in stock items are shipped within 3-5 business days. Processing time for orders made after Friday 8PM PST/PDT will start on the following Monday.
What carriers do you use?
USPS is our primary shipping carrier.
My package is missing/ taking longer than usual/ marked as “Delivered” but isn’t here. Why?
Once the parcel is shipped, we have no control over when it will arrive and see the same tracking information as you. Unfortunately some carriers may prematurely mark as “Delivered,” but usually arrive a few days later. Please reach out and contact your carrier/ local post office to investigate.
Do you do commissions?
You can see the status of commission acceptance HERE as well as additional information on the Services Tsumomoca offers.